Sales Associate

Jobs Description

The Sales Associate is responsible for ensuring a great guest experience and to maximize profitability by achieving daily performance objectives and Key Performance Indicators (KPIs).


Areas of Responsibility

Meets company sales goals by utilizing sales techniques (PANDORA Way of Selling) and communicating product knowledge to the guest. Recommends merchandise selections or helps to locate/obtain merchandise based on guest needs and desires.

Performs various sales and register transactions including ringing in purchases, processing cash or credit payments and counting money.

Maintains awareness of guests to increase service levels and reduce security risks. Remains current on policies regarding payment and exchanges, guest service, security practices and other applicable operations.

Maintains knowledge of current sales and promotions; maintains pricing and marketing standards.

Builds and maintains a solid guest following by building brand loyalty and clienteling.

Maintains standards in merchandising handling, presentation, loss prevention and all other duties as directed by management.

Participates in visual directives including setting planograms, maintaining zones and upholding cleaning standards.

Performs other duties as assigned/required.

Education / Experience Requirements

Educational Background

Minimum HS/GED, Associates Degree or College Degree preferred


1 -3 years in a retail environment, with sales of luxury or jewelry preferred


Equivalent combination of experience and education accepted

Personal Competencies

  • Excellent communication skills
  • Excellent customer/guest skills
  • Strong organizational skills and ability to multitask in a fast paced environment
  • Punctuality – regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
  • Flexibility – ability to work a flexible work schedule, including nights, weekends and holidays required

Other Skills

  • Cash handling

How to Apply

Apply in store